Shipping Policy
Effective Date: January 3, 2025

At GreenPariz, we are committed to ensuring that your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through GreenPariz. By placing an order with us, you agree to the shipping terms described below.

1. Order Processing

  • Orders are processed within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: Delivery within 3-7 business days for domestic orders.
  • Expedited Shipping: Delivery within 1-3 business days for domestic orders.
  • International Shipping: Delivery times vary based on the destination and shipping method chosen.

Delivery times are estimates and may be affected by factors beyond our control, such as weather, customs delays, or carrier disruptions.

3. Shipping Costs

  • Shipping fees are calculated based on the weight, size, and destination of your order.
  • Free shipping promotions may be available for orders exceeding a specific value, as advertised on our website.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email with tracking information.
  • You can monitor the status of your shipment through the carrier’s website using the tracking number provided.

5. Delivery Address

  • Customers are responsible for providing accurate and complete shipping information.
  • GreenPariz is not liable for delays, lost shipments, or additional fees resulting from incorrect or incomplete address details.

6. International Shipping

  • For international orders, the recipient is responsible for any customs duties, taxes, or additional fees imposed by the destination country.
  • Customs clearance procedures may delay delivery times, which are beyond the control of GreenPariz.

7. Lost, Damaged, or Delayed Shipments

If your order is lost, damaged, or delayed, please contact us within 48 hours of the expected or actual delivery date. Provide the following:

  • Your order number.
  • A description of the issue.
  • Photos of the damaged product and packaging, if applicable.

We will work with the shipping carrier to resolve the issue promptly.

8. Return to Sender and Redelivery

  • If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you to arrange redelivery. Additional shipping fees may apply.
  • Refunds for returned shipments will exclude shipping costs.

9. Contact Us

For any shipping-related questions or concerns, please reach out to us:

Thank you for choosing GreenPariz. We are committed to ensuring a smooth and reliable delivery process for all your orders. Your satisfaction is our top priority!